Effective Date: [3 July 2025]
At Trailverse (https://trailverse.co.uk/), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.
1. Who We Are
Trailverse is a UK-based website offering digital travel content and products. Our registered domain is https://trailverse.co.uk/.
2. Information We Collect
We may collect and process the following personal data:
- Name and Email Address – when you contact us or subscribe to a newsletter.
- Purchase Information – including billing details when you buy a digital product.
- Technical Data – such as IP address, browser type, and usage data (e.g. via cookies or analytics tools).
- Other Voluntary Information – if you fill out a contact form or survey.
3. How We Collect Your Information
Your information may be collected through:
- Contact forms
- Newsletter signups
- Purchase checkouts
- Website cookies and analytics tools (e.g. Google Analytics – to be confirmed)
- Email communication
4. How We Use Your Information
We use your personal data to:
- Respond to inquiries or support requests
- Deliver purchased digital products
- Improve website performance and user experience
- Send newsletters or marketing emails (only if you’ve opted in)
- Comply with legal or tax obligations
5. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
- Consent – for newsletter signups or marketing.
- Contract – to process purchases and provide services.
- Legitimate Interests – to improve our website and services.
- Legal Obligation – where required by law (e.g. tax reporting).
6. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers and tools (e.g. email services, payment processors, analytics platforms)
- Legal or regulatory authorities, if required
7. Cookies
We may use cookies to enhance user experience and analyze website traffic.
You will be notified of cookie use via a banner/pop-up when you visit the site, in accordance with UK law.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described above or as required by law (e.g. tax/accounting regulations).
9. Your Rights
Under data protection laws, you have rights including:
- Access to your data
- Correction of inaccurate data
- Deletion of your data
- Objection to processing
- Withdrawal of consent (where applicable)
To exercise your rights, please contact us at: info@trailverse.co.uk
10. Security
We implement reasonable technical and organisational measures to protect your data. However, no method of transmission is 100% secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
12. Changes to This Policy
We may update this policy occasionally. Updates will be posted on this page with a revised “Effective Date”.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: info@trailverse.co.uk
